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How we work, and how we handle your files.
What procurement, quality and vendor management teams ask before approving a new supplier, answered plainly.
Our quality process
File intake and scoping
We confirm languages, audience, format, reference material and deadline before work begins.
AI first draft
AI produces the first draft using your glossary and term base.
Full review and sign-off
A medically qualified linguist reviews every line, corrects it and signs it off.
Final check and delivery
We check completeness and formatting, then deliver in your original format.
Optional add-ons: independent proofreading and back translation. Proofreading and back translation
Our linguists
Our linguists are medically qualified and native speakers of the language they work into. Every translation is reviewed by one of them before delivery.
One term, used the same way everywhere
We work from your glossary and approved terms, and keep a term base for each client, so wording stays consistent across documents, languages and later updates.
How we handle your files
- Client files are deleted after delivery.
- Client text is never retained by our AI or used to train it.
If your organisation has specific requirements for handling documents, tell us when you request a quote and we will discuss them with you directly.
Send us a document. Get a quote today.
Upload a file and tell us the target languages. We'll come back with a quote and a delivery date, usually within a couple of hours.